1. Scope
This policy applies to information we collect through our website, email, forms, and similar channels where we act as a controller or processor as described below. It does not apply to third-party sites we link to.
2. Information we collect
- Contact details you submit (for example name, email, company, phone, and message content).
- Technical data such as IP address, browser type, device identifiers, and approximate location derived from network data.
- Usage data about how you interact with our pages (for example pages viewed and referral sources), collected via logs and similar technologies.
3. How we use information
We use personal information to:
- Respond to enquiries and manage prospective client relationships;
- Operate, secure, and improve our website and communications;
- Comply with legal obligations and enforce our terms;
- Where permitted, send relevant service or business updates (you may opt out of non-essential messages).
4. Legal bases (where applicable)
Depending on your jurisdiction, we rely on appropriate bases such as consent, performance of a contract, legitimate interests (for example network security and understanding aggregate site usage), or legal obligation.
5. Sharing and subprocessors
We share information with service providers who assist us (for example hosting, email delivery, analytics, and security tools), bound by contractual confidentiality and data-protection requirements. We may disclose information if required by law or to protect rights and safety.
6. International transfers
Your information may be processed in Singapore and other countries where we or our providers operate. Where transfers require safeguards, we use appropriate mechanisms permitted by applicable law.
7. Retention
We retain personal information only as long as needed for the purposes above, including statutory retention periods and legitimate business needs (such as resolving disputes).
8. Your rights
Subject to local law, you may request access, correction, deletion, restriction, or portability of your personal information, or object to certain processing. You may also lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below.
9. Cookies and similar technologies
We may use cookies and similar technologies to remember preferences, measure traffic, and improve the site. You can control cookies through your browser settings.
10. Children
Our services are directed at businesses and adults. We do not knowingly collect personal information from children without appropriate parental consent.
11. Changes
We may update this policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.
12. Contact
Questions about this policy: hello@singaporeitservices.com.